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Elaine Palmer

Senior Consultant

Key Skills

  • Strategic Planning and Business Case development
  • Performance Improvement and Monitoring
  • Organisational Design
  • Investment Planning
  • Change Management

Overview

Elaine is an experienced practitioner with a proven track record in defining and supporting major programmes, driving business change and providing strategic investment advice.    Her diverse experience enables her to deliver impactful solutions across a broad range of areas.

Key areas of expertise:

Supporting programmes and projects 
This includes:

  • Benefits management
  • Risk management frameworks
  • Establishing new programmes for success
  • Programme improvement initiatives
  • Project management across multiple sectors

Change management 
This includes:

  • Leading structural change initiatives
  • Conducting service reviews and implementing improvements (e.g., Legal Services, Coronial Pathology Services)
  • Technology supporting business improvement
    Advising on and implementing technology solutions to support organisational change
  • Data improvements
  • System development

Business Case experience
Elaine has authored 23 Better Business Cases for central and local government clients, covering:

  • Technology changes: e.g., Oranga Tamariki’s new systems to support new ways of working practices, LINZ’s data standards and capability improvements
  • Business Change e.g., All-of-Government (AoG) risk management approach
  • Infrastructure Projects: including major transport infrastructure, buildings (e.g. new Pacific Chanceries), and social/horizontal infrastructure

These business cases span the full business case lifecycle—from Programme Business Cases to Implementation Business Cases.